In partnership with the Ateneo Center for Educational Development
ACED-BagoSphere BPO Fellowship
Join a world-class program backed by the Ateneo de Manila University, BPO experts, and get endorsed directly to top BPOs in the Philippines.
Success Stories
"Before the training, I doubted my communication skills and often struggled to find the right words, especially in English. Now, I speak with clarity and confidence. I’ve seen my growth, and my mindset has shifted from fear to progress."
Aaron Lloyd Alvarez
ACED-BagoSphere BPO Fellow Batch 41
“The training was fun, interactive, and built my confidence. I loved the holistic approach from communication skills to personal growth. The mock calls and interviews helped me improve through real feedback from coaches.”
Lino Maputol, Jr.
ACED-BagoSphere BPO Fellow Batch 40
"I was a stay-at-home mom with no formal work experience. When I learned about the training through Grab, I took a chance. I started shy and unsure, but over time, I gained confidence, improved my communication skills, and embraced a growth mindset. "
Geraldine Buluran
ACED-BagoSphere BPO Fellow Batch 40
“Juggling work, school, and training wasn’t easy, especially without the right tools, but I knew I had to push through for my family. ACED-BagoSphere gave me the chance to rise above my struggles and believe in my own potential."
Nerie Rose Alicaya
ACED-BagoSphere BPO Fellow Batch 37
What you'll get out of this fellowship
BBF isn’t just another training program.
It’s a 20-day online learning journey to help you become BPO job ready.
Program Overview
As a jobseeker, you may face common obstacles like:
Lacking confidence to apply for jobs
Struggling with job interviews
Being unprepared for BPO role requirements (e.g., technical skills, industry knowledge, work culture)
These challenges can hinder your chances of landing a BPO job. To stand out in a competitive market, you need the right mindset, skills, and knowledge.
What to Expect
Industry-Relevant Skills: Learn the key skills demanded by employers in the BPO sector.
Confidence & Readiness: Master the art of interviews, phone simulations, and on-the-job scenarios to increase your chances of landing your ideal role.
Ongoing Support: Get career guidance, mentorship, and access to an active online community of peers and trainers even after employment.
Highlights
Backed by the Ateneo de Manila University and co-certified with ACED.
BPO-industry calibrated curriculum developed in collaboration with companies like Alorica, Concentrix, Inspiro, and Foundever.
On-the-job support with continuous mentorship and a strong alumni network.
Preparing Yourself for the Call Center Industry
Starting with the Right Mindset
Learning the Basics of the Call Center Industry
Aligning One’s Personal Brand with the Call Center Industry
Getting Acquainted with the American Culture
Understanding the CSR Role
Responding Confidently to Interviews
Understanding the CSR Role
Handling Customer Calls
Handling Difficult Customers
Developing the Skills to Thrive in Your Career
Communicating Effectively in the Workplace
Overcoming Challenges in the Call Center
Achieving Wellness through Essential Life Skills
Establishing a Career in the Call Center Industry
Getting Ready through Practice and Assessments
Pursuing Your Career with Confidence
Placement Briefing and Gratitude Circle
Graduation
A hands-on, immersive week where fellows receive intensive support to complete job applications, attend interviews, and secure employment offers with the guidance of coaches and mentors.
Ongoing guidance and check-ins are provided to fellows after 90 days of employment to ensure workplace success, professional growth, and long-term career stability.
Invest in yourself and your career today!
Join the ACED-BagoSphere BPO Fellowship and be part of a world-class program that’s helped over 3,000 jobseekers, with 85% securing jobs with competitive salaries (PHP 11,000 - PHP 25,000 monthly).
Meet your coaches
Our coaches are more than trainers—they’re mentors, listeners, and champions of your growth. Each one brings real-world experience and a passion for helping young professionals thrive in the BPO industry.
Altair Rodriguez
With over 5 years in training and development, supports BPO jobseekers through strategic, hands-on coaching that builds confidence and delivers results.
Patrick Orillos
Seasoned educator who helps learners sharpen their English and communication skills while understanding how language drives success.
Cid Gequillo
Experienced ESL coach who helps learners speak with clarity and confidence by focusing on authentic communication and personal growth.
Vernon Jimera
Brings 5 years of BPO experience to train learners in confident communication and problem-solving through structure, empathy, and real-world practice.
Pricing
Your future shouldn’t be limited by what you can afford today. Thanks to our funders, scholarships are available to make this Fellowship accessible to aspiring professionals.
For Individuals
Scholarship
Financial aid to kick off your career
Complete access to all course modules and sessions.
Direct endorsement to partner BPO companies like Alorica, Foundever, etc.
Transportation or meal allowance during job placement.
Post-training mentoring sessions.
Personalized certificate of completion from the Ateneo Center for Educational Development.
For Organizations
Custom
Co-create a talent pipeline tailored to your needs
Fellowship design aligned to your company values, culture, and entry-level roles.
Curated 40,000 candidate pool from underserved but high-potential youth segments.
End-to-end coordination—from onboarding to job placement and post-hire mentoring
Impact and hiring reports to track outcomes and retention.
The future of work is human
5th Floor, NWTF Building 102 San Sebastian, Verbena St., Bacolod, 6100 Negros Occidental, Philippines