Your people got trained. Did they change?
BagoSphere develops the human capabilities behind frontline competence and retention. More than 80% of leaders and their managers report behavior change or improvement within 30 days.
TRUSTED BY LEADING ORGANIZATIONS
Supported by Temasek Trust Amplifier.
Recognised by UBS-Ashoka, MIT Solve, and UN Women.
19,600+ frontline workers and leaders developed.
Do you have a frontline leadership problem?
Check all that apply.
There Is a Science to Frontline Leadership Development
We’ve learnt that teams struggle not because of technical skills but because of how they relate, think, and lead under pressure.
But to achieve sustainable change, you need an approach that measures progress. Our work centers around a simple yet powerful framework: Human Capabilities. It’s the key to move from a functioning team to a high-performing one.
DIAGNOSE
Every engagement starts with a diagnostic. Use our Human Capability Compass to assess 18 human capabilities through the eyes of the leader, their boss, and their team.
DEVELOP
Programs are built with your real scenarios: branch handovers, first-time managers promoted from the field, high-turnover teams.
TRACK
Using various tools, we help you track changes to behavior and connect it to your most important business outcomes like promotion, retention and performance.
Three days to breakthrough.
Grow from there.
To help people act differently, you first have to change how they see. So we create space away from the day-to-day. In three days, in small groups, your managers have the honest conversations that rarely happen at work and build trust in each other.
Each program builds on the last, so your people grow from their first leadership role to leading leaders.
Path to Leadership Program
For your best performers, before they step up.
Grounded Leaders Program
For new and current managers leading frontline teams.
Grounded Leaders Experience
For leaders ready to go deeper.
BagoSphere gave our people more than new skills. It built confidence. We saw our learners grow in character, speak up with greater assurance, and connect more meaningfully with their colleagues and our K-COOP members.
— Dexter Flores,
General Manager
K-COOP
PROVEN RESULTS. REPORTED BY OUR CLIENTS.
80%
New-staff retention at NWTF, one of the Philippines’ largest microfinance institutions, over our eight-year partnership. Their workforce grew from 2,000 to 6,000.
42% more likely
Program graduates at ASA Philippines were promoted at a higher rate than their peers.
26% lower attrition
Attrition decreased among UPLiFT Microfinance staff who completed our development program versus those who did not, measured 6 months after the program.
19,600+
Frontline workers and leaders developed across microfinance, rural banking, hospitality and BPO.
No other organization has such a people-centric approach to learning and development.
— Raymond Serios
Director for Admin and
Strategic Projects NWTF
Built for the Frontline in Your Industry
We scaled leadership training for our driver community across 3 regions in 2 years.
— C.J. Lacsican President,
Grab Financial Group, Grab Philippines
RURAL BANKS & MICROFINANCE INSTITUTIONS
Empowering field officers, branch staff, and leaders with the operational skills needed to build trust and scale operations.
BPOs & CALL CENTERS
Raising agent performance, reducing early attrition, and developing team lead pipelines.
HOSPITALITY & HEALTHCARE
Service quality depends on how frontline staff handle pressure. We build the composure, communication, and ownership that guests and patients feel.
Find out what your training is not showing you.
The diagnostic is free, takes you 15 minutes. You get your team’s capability report and a debrief call to get ahead of your retention and succession problems.
The future of work is human.
Philippines
5th Floor, NWTF Building 102 San Sebastian, Verbena St., Bacolod, 6100 Negros Occidental, Philippines
Singapore
2 Venture Drive, #08-28, Vision Exchange, Singapore 608526
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